Privacy Policy soxo66 – Your Data Is Safe With Us

This Privacy Policy applies to all personal information collected by soxo66 through the platform at soxo66.top, the soxo66 mobile app, and any related communication channels. It applies to all registered members, website visitors, and any individual who interacts with our services.

By accessing or using the soxo66 platform, you acknowledge that you have read and understood this Privacy Policy and agree to how we handle your personal data as described herein. If you do not agree with any aspect of this policy, please discontinue use of our platform.

Soxo66 acts as the data controller under Malaysia's Personal Data Protection Act (PDPA) 2010. We are fully responsible for ensuring that the personal data we hold is handled in accordance with recognised data protection principles.

Soxo66 collects your personal data through various means — directly when you register or interact with the platform, and automatically through the use of technology. The following are the categories of data we collect:

We only collect data that is strictly necessary to deliver a safe, high-quality service. soxo66 does not collect sensitive information such as biometric data, religious beliefs or political views.

Soxo66 uses your personal data responsibly and only for legitimate purposes. The following are the primary purposes for which your data is used:

• Account Management: To create, verify and manage your member account, including the identity verification (KYC) process required for legal compliance.
• Transaction Processing: To securely and accurately process deposits, withdrawals and any other financial transactions you carry out on the soxo66 platform.
• Service Provision: To enable you to access and enjoy all games, promotions and features on the soxo66 platform.
• Security & Fraud Prevention: To detect, investigate and prevent fraudulent activity, money laundering and any misuse of the platform.
• Service Communications: To send important notifications regarding your account, transactions, policy changes and security updates.
• Product Improvements: To analyse usage patterns and improve the user experience, platform interface and overall service quality.
• Legal Compliance: To fulfil applicable legal and regulatory obligations, including reporting requirements to the relevant authorities.
• Marketing (with Consent): To send promotional information, bonus offers and VIP program updates — only to members who have given their consent.

Soxo66 takes a highly cautious approach to sharing members' personal data. We do not sell, rent or disclose your personal data to third parties for independent marketing purposes. Data sharing only occurs in the following situations:

• Trusted Service Providers: We share data with licensed game providers, payment processors (FPX, DuitNow, Touch 'n Go, GrabPay, Bitcoin, USDT) and technical infrastructure providers that have signed strict confidentiality agreements with soxo66.
• Regulatory Authority: soxo66 will disclose information to government authorities or regulatory bodies when required to do so by law or a valid court order.
• AML Compliance: In the context of anti-money laundering compliance, we may be required to report suspicious transactions to the Financial Intelligence Unit (UPENK) or relevant authorities.
• Business Transfers: In the event of a merger, acquisition or asset transfer involving soxo66, member data may be transferred as part of that transaction, with appropriate notification provided to members.

The security of your personal data is soxo66's highest priority. We implement comprehensive technical and organisational measures to protect your data from unauthorised access, loss, damage or disclosure:

• 256-bit SSL/TLS end-to-end encryption for all data transmissions.
• Encrypted databases with strict role-based access control (RBAC).
• 24/7 security monitoring with real-time threat detection systems.
• Regular security audits conducted by our internal team and independent third-party assessors.
• Comprehensive disaster recovery procedures and data backup systems.
• Mandatory information security training for all staff with access to user data.

Data Retention Period: soxo66 retains your personal data for as long as necessary to fulfil the purpose for which it was collected, including legal and accounting requirements. Generally, active account data is retained for the duration of the active account plus 7 years for financial records, in line with Malaysian legal requirements. Data from closed accounts will be deleted or anonymised once the mandatory retention period has expired.

Soxo66 uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance and deliver more relevant content. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login authentication and session management. These cookies cannot be disabled as they are critical to platform operation.
• Performance Cookies: Collecting information on how you use the platform (pages visited, time spent) to help us improve the user experience.
• Functional Cookies: Remembering your preferences such as language, display settings and game choices to provide a more personalised experience.
• Analytics Cookies: Used to understand overall platform usage patterns in an aggregated and anonymised manner for product improvement purposes.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality. For more information on managing cookies in your browser, please refer to your browser's help documentation.

Under Malaysia's Personal Data Protection Act (PDPA) 2010 and the international privacy principles we adhere to, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you at any time.
• Right to Rectification: You have the right to request the correction of any personal data that is inaccurate, incomplete, or out of date.
• Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances, subject to our legal obligations.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your data while any data-related dispute is being resolved.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where data processing is based on your consent, you have the right to withdraw that consent at any time without affecting the validity of prior processing.

To exercise any of the above rights, please contact the soxo66 support team via live chat or email. Your request will be processed within 14 business days. In some cases, we may need to verify your identity before fulfilling the request.

The soxo66 platform is exclusively for users aged 18 and above. We do not knowingly collect, store or process personal data of individuals under the age of 18. This is a commitment we take seriously as part of our social responsibility.

If we discover that personal data of a child has been collected without valid consent, we will take immediate steps to delete that data and close the relevant account. If you believe we may hold data belonging to a child, please contact us immediately via email or live chat so we can investigate and take corrective action without delay.

Soxo66 reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, new legal requirements or improvements to our services. Any significant amendments will be communicated to you via:

• In-platform notifications on soxo66 while logged in.
• Email sent to the address registered in your account.
• Update the "Last Updated" date at the top of this page.

Your continued use of the soxo66 platform after any amendments are published constitutes your acceptance of the updated Privacy Policy. It is your responsibility to review this page periodically. An update log is available in the sidebar to help you track changes.

If you have any questions, concerns, or complaints regarding how soxo66 handles your personal data, our Data Protection Officer (DPO) team is ready to assist. You can reach us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the soxo66 platform.
• Email: Send your privacy enquiries to [email protected] and we will respond within 2 business days.
• FAQ: Visit page FAQ us for answers to frequently asked privacy questions.

We are committed to resolving every privacy-related enquiry transparently, promptly, and with your best interests as a valued member at heart. soxo66 believes your trust is the most valuable asset we hold.